Paytm Customer Care Toll-Free No, E-mails (Contact Us 24×7)

Welcome to Paytm Customer Care Website, Here you will find all the contact details of Paytm customer care. Check Toll-Free Number, emails ID, and Address of Paytm Customer Support Team. If you use Paytm then you should bookmark this website for future help. You can contact us 24×7 365 days via the following methods.

There are chances that you might need to replace your purchased item or ask for a refund if it is under warranty. There might also be many other reasons due to which you might feel the need to contact Paytm customer Care. In that case, you need to know some of the details such as phone numbers, the address of the head office, email ids, etc. Thus here we are, with the list of all the details which you might need to contact Paytm Customer Care.


Contact– Paytm Customer Care 

Some of the numbers of Paytm which you can dial 24×7 are the following.


Customer Care 1800-1800-1234/ +91 12 0477 0770
Bank, Wallet, and Payments  0120-4456-456
Movies and Events   0120-3888-388
Paytm Mall Shopping Orders     011-3377-6677
Flights 99168-99168
Bus   95553-95553
Train   95553-95553
Hotels  7053-111905


E-Mails– Paytm Customer Care 

Email Id’s related to Paytm are the following.


Customer Service Email ID
For Sales queries
For Technical Support:
For Jobs & Careers:


Office– Paytm Customer Care


One97 Communications Limited

Address: First Floor Devika Tower, Nehru Place New Delhi – 110019

Headquarter: B-121, Sector-5, Noida – 201301


Paytm E-commerce Pvt. Ltd.

Address: First Floor 136, Devika Towers, Nehru Place, New Delhi 110019

Headquarter: B-121, Sector-5, Noida – 201301


Paytm Payments Bank Pvt. Ltd.

Branch: Noida Branch

Address: B-121, Sector 5, Noida 201301

Working Hours: 10 am – 4 pm

Closed on: 2nd & 4th Saturday and every Sunday

ATM (available 24X7


FAQ– Paytm Customer Care


Why is There No Online Chat Option?

There are some e-commerce websites which offer online chat option. Using this feature, you can chat with an executive of that company and clear all your doubt and difficulties. But, this feature is missing in Paytm. You can either call the numbers provided above or you can contact by sending email them. You can expect a reply to your email within 24 hours.

Some people prefer online chat option since it is easier to maintain a record of it and get everything done all at once. In calling option, it is difficult to keep a record and emailing takes a considerable amount of time.


How to Contact Paytm Customer Care from the App

As most of you know, you can download and use the app version of Paytm on your smartphone. You can contact Paytm Customer Care from the app itself! The steps that must be executed are listed below.


Step 1– Launch Paytm app on your smartphone and log into your account if you are not logged in.

Step 2– Now, tap on the three horizontal lines on the top left of your screen. A window will slide out from the left end of your screen.

Step 3– Here, tap on ‘24×7 Help.’ You will now be redirected to a new page. Here, you will see everything that related to your Paytm Account. Tap on the option which you wish to inquire about!


Step 4– Either by scrolling to down, you will get all contact numbers of Paytm.

From here, you can contact Paytm customer care.


Ways in Which Paytm Customer Care Can Help You

  • You can track your order once you have placed it. The location of your package is constantly updated till it finally reaches you. Also, you can know the estimated delivery date and time of your order.
  • If you are unsatisfied with your order and wish to return it, you can easily do it by contacting the Paytm Customer Care using the phone numbers or email addresses mentioned above.
  • If for some reason you wish to cancel the order you can do it from the application or you can contact the Paytm Customer Care and ask them to cancel it for you! If you have already paid for your order, the Paytm Customer Care will initiate a refund immediately!


Paytm Replacement Policy

Before you place an order on Paytm, you must check the replacement policy and warranty of the product you are ordering. Some products have a 10-day return policy, some have a 30-day return policy while some have no return policy. Also, you must check the factors covered under the return policy.

There have been quite a few cases where the customers have received a defective or incorrect order. Moreover, they could not replace it or ask for a refund since the return policy was inapplicable for those products. Thus, you must check the return policy and warranty of your order before placing your order.


Links– Paytm Customer care

Paytm Official website:

Paytm twitter handler:

Facebook page of Paytm:

Paytm on YouTube:

Google Plus page:

Paytm Instagram account:


Privacy Policy

At Paytm Customer Care one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Paytm Customer Care website and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email or Contact Page.

We value your privacy. We may ask for some personal data when you leave a comment or use our contact form to send us a message.

This site also uses third-party services for analytics, advertising, and other purposes. These services may use cookies or other tools to serve ads based on a user’s prior visit to this and other websites.

On this page, we explain the types of data collected and how it’s used.

We are also working toward GDPR compliance, allowing users ways to opt out of data collection. Logged-in users can manage their account by visiting their profile page to change their settings or delete their accounts. (Currently, we don’t allow users / ask users to log in or create an account on this site, so this does not apply at this moment.)


What personal data we collect and why we collect it?


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact page

When you use our contact page to send us a message, we ask that you enter your name and email address. These will not be shared with third parties, and will not be saved in our database. But they will be visible to this website’s administrators who may want to get in touch to follow-up on news tips or respond to questions.


If you leave a comment on our site you may opt-in to save your name, email address and website in cookies, which are small text files that are saved to your computer by your web browser automatically.


These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics & access data

When you visit Paytm Customer Care website, some information is automatically saved by our server, which is managed by currently managed by Cloud flare, as well as by third-party services including  Google Analytics, Yandex Metrica, and Automattic’s WordPress’s Plugin “JetPacks” Stats.

That data includes:

  • Your IP address
  • The name of the page visited
  • The date and time of that visit
  • Your browser type and version
  • Your operating system
  • A referring URL, if applicable (the page you’d previously visited)

This data helps us track response to articles, understand the demographics of visitors to this site, and generally do a better job of understanding and serving our audience.

We have enabled IP anonymization in Google Analytics, which means your full IP address is never saved. You can find out more about how Google manages user data for analytics and advertising in Google’s privacy documentation.


Who we share your data with


Paytm Customer Care also works with several third-party advertising and affiliate revenue services. These companies may use information about your visits to this website and others in order to provide advertisements about goods and services that may interest you.

Our advertising partners include:

Google AdSense – Privacy Policy & Opt-out from personalized ads

We also serve affiliate links (where we get a commission if you click a link and then buy a product through the following services:

Amazon Affiliate Program – Amazon Privacy Notice

eBay Partner Network – Privacy

Skimlinks – Privacy policy (opt-out)

Each of these services may use cookies and collect personal data, and each has its own privacy policy.


For example, Skimlinks automatically converts some links to internet retailers on this website into affiliate links. In order to do that, Skimlinks captures IP addresses, generates a unique cookie ID and stores devices IDs for cross-device matching. But users can opt-out from the Skimlinks cookie by visiting and changing their preferences.

Users can also opt-out from personalized Google AdSense advertisements.

You can also find out more about how Google manages user data for analytics and advertising in Google’s privacy documentation.

While these companies may employ cookies and clear GIFs to measure advertising effectiveness, this information generally doesn’t identify you by personal attributes such as name, email address, or other personal information unless you supply it in response to an ad or email message.

If you have any questions or concerns, feel free to contact us.

You can also find more information about these practices and discover options for opting out of some data collection efforts by advertisers at the Network Advertising Initiative’s website.


How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You can send us a request using our contact page, or if you’ve created an account with Paytm Customer Care, you can log in and visit your profile page to change your settings or delete your account.


Where we send your data

Visitor comments may be checked through automated spam detection services like Akismet.

Your contact information

You can reach us by sending a message through our contact page.


Additional information


What data breach procedures we have in place?

In the event of a data breach, we will do our best to notify users within 72 hours by posting an article on the front page of Liliputing and sending an email to all registered users to alert them to the issue and offer suggested next steps.


What third parties we receive data from?

Through Google Analytics, Yandex Metrica and WordPress Jetpack Stats, we may receive some (mostly anonymized) data about searches that brought users to Paytm Customer Care, pages visited, time spent on the site, and the geographic region and browser and operating system technology employed by users.


Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Paytm Customer Care does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Paytm Customer Care. This policy is not applicable to any information collected offline or via channels other than this website.


Privacy Policy Updates

This policy will be updated from time to time in order to address changes to features offered to users, third-party services utilized by this website, or updates necessarily to comply with privacy regulations.


Disclaimer-Paytm Customer Care

If you require any more information or have any questions about our site’s disclaimer, please feel free to contact us through Contact Page.

Disclaimers for

All the information on this website is published in good faith and for general information purposes only. does not make any warranties about the completeness, reliability, and accuracy of this information. Any action you take upon the information you find on this website (, is strictly at your own risk. will not be liable for any losses and/or damages in connection with the use of our website.


From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone ‘bad’.


Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their “Terms of Service” before engaging in any business or uploading any information.



By using our website, you hereby consent to our disclaimer and agree to its terms.



Should we update, amend or make any changes to this document, those changes will be prominently posted here


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